{"id":1328,"date":"2026-03-11T21:55:35","date_gmt":"2026-03-11T21:55:35","guid":{"rendered":"https:\/\/hotelshipka.com\/?page_id=1328"},"modified":"2026-03-14T23:54:32","modified_gmt":"2026-03-14T23:54:32","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/hotelshipka.com\/en\/terms-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
\ud83d\udcdc TERMS AND CONDITIONS OF SERVICE<\/h5>\n

\n Important:<\/strong> Before proceeding with your reservation, please read these General Terms and Conditions carefully. Checking “I have read and accept the terms of use” constitutes your unconditional agreement to them.\n <\/p>\n\r\n\t\t

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1. GENERAL DATA AND PROVISIONS<\/div>\r\n\t\t
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These General Terms and Conditions govern the relationship between the Hotelier and the persons using the accommodation services.<\/p>\n

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  • Hotelier\/Provider:<\/strong> TEXTRON HOLIDAYS EOOD<\/li>\n
  • UIC:<\/strong> 204590568<\/li>\n
  • Registered Office and Address:<\/strong> Sunny Beach Resort, Hotel Shipka, Bulgaria<\/li>\n<\/ul>\n

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    2. RESERVATIONS, DEPOSIT, AND CANCELLATION<\/div>\r\n\t\t
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    Prepayment Policy:<\/strong><\/p>\n

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    • To confirm the reservation, a prepayment (deposit) of 20% of the total value<\/strong> of the reserved stay is required.<\/li>\n
    • Accepted payment methods are: EasyPay<\/strong> and Bank Transfer<\/strong>.<\/li>\n
    • The remaining balance is payable in advance on the day of check-in, in \u20ac euro.<\/li>\n<\/ul>\n

      Cancellation Policy:<\/strong><\/p>\n

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      • Free Cancellation<\/strong>: Up to 3 (three) days<\/strong> before the check-in date. The customer covers only the banking fees for the refund.<\/li>\n
      • Late Cancellation or No-Show<\/strong>: For cancellations made less than 3 days prior, or in case of a no-show, the 20% deposit is retained by the Hotelier as a penalty.<\/li>\n<\/ul>\n

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        3. CHECK-IN AND CHECK-OUT<\/div>\r\n\t\t
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        • Check-in:<\/strong> After 14:00 (2:00 PM)<\/strong>. Early check-in: +\u20ac15<\/strong>.<\/li>\n
        • Check-out:<\/strong> Until 11:00 AM<\/strong>.<\/li>\n
        • Late Check-out:<\/strong> Until 14:00: Additional fee of \u20ac15<\/strong>.<\/li>\n
        • Late Check-out:<\/strong> Until 17:00: Additional fee of \u20ac25<\/strong>.<\/li>\n<\/ul>\n

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          4. HOUSE RULES AND REGULATIONS (Hotel SHIPKA)<\/div>\r\n\t\t
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          Pets:<\/strong> Pets are not allowed<\/strong> in the hotel.<\/p>\n

          Smoking:<\/strong><\/p>\n

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          • Smoking is prohibited in all indoor areas<\/strong> and specifically on the balcony<\/strong> of the room\/apartment.<\/li>\n
          • Violation results in a fine of \u20ac100<\/strong>.<\/li>\n<\/ul>\n

            Conduct:<\/strong><\/p>\n

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            • Passing through the restaurant in swimwear is prohibited.<\/li>\n
            • Noise, arrogant behavior, or destruction of property will not be tolerated. The hotel reserves the right to cancel the reservation without refund in case of a breach of order.<\/li>\n<\/ul>\n

              Parking:<\/strong> Paid parking \u2013 \u20ac10 per 24 hours<\/strong>, must be reserved and paid in advance.<\/p>\n

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              5. PERSONAL DATA (GDPR)<\/div>\r\n\t\t
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              Your personal data is processed according to our Privacy Policy and is used only for maintaining your reservation and processing your requests.<\/p>\n

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              Have additional questions?<\/h5>\n\n
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